Shipping & Returns : Rapicom, Inc. **1.888.367.3423** GSA Contract #GS-35F-0432M

Shipping & Returns

Shipping Policy

  • All shipments will ship within 3-5 working days after receipt of order via UPS Ground, unless customer specifies air service.
  • In the event that product is not available within the 3-5 working days period, customers will be contacted via e-mail, fax, or phone.

Return Policy

  • Product returns are subject to review.
  • All returns are subject to a 25% restocking charge, plus inbound and outbound freight.
  • Custom ordered product is non-cancelable and non-returnable.
  • All returns must have a Return Authorization Number. Return shipping instructions will provided.
  • All returns will be accepted within 30 days of the original ship date.